June 23-26, 2013
INFORMS Healthcare 2013
October 6–9, 2013
2013 INFORMS Annual Meeting
June 5-6, 2013
Customer Analytics Summit 2013
June 10-14, 2013
Predictive Analytics World
September 8-14, 2013
2013 ASE/IEEE International Conference on Big Data
“Data science begins with data. Nothing gets built without data. Data science continues with science. Accurate, persuasive and effective prediction requires patterns. The process of discovering that pattern is science. Any product worth building requires a reliable pattern to exist in the data.”
– Christopher Berry, co-founder and chief science officer of Authintic, in his article on recommendation engines in the current issue of Analytics.
Industry NewsSmart grid analytics ROI to exceed $121.8 billion globally by 2020
Utilities worldwide must maximize efficiency for constrained energy resources. Many are realizing the smart grid vision by using SAS Analytics and SAS Data Management to discover powerful insights buried in volumes of new data. SAS enables utilities to harness data for pinpoint control and monitoring, usage and demand forecasting, rapid diagnosis and repair, as well as predicting output from renewable sources such as solar and wind. For those capabilities, business analytics leader SAS is ranked No. 1 for smart grid analytics and data management/movement in the recently released utility industry report, “The Soft Grid 2013-2020: Big Data & Utility Analytics for the Smart Grid,” by GTM Research.Read More
Industry NewsFICO analytic cloud to enable real-time customer engagement
FICO will deliver its analytic-powered customer engagement services via the new FICO Analytic Cloud, for creating, customizing and deploying analytic-driven applications and services. Application developers, FICO clients and FICO partners will be able to take advantage of these services to rapidly create, execute and manage high-volume campaigns that engage customers in real-time with mass personalization across channels including brick-and-mortar, social and mobile.Read More
Special ArticlesStudy: Who can best manage ‘voice of the customer’?
Over the next three years, global organizations will make understanding and interacting with the customer their top priority. So says a new study from The Economist Intelligence Unit titled, “Voice of the customer: Whose job is it, anyway?” Yet only 56 percent of respondents to the survey, sponsored by SAS, believe their companies clearly understand the customer today.Read More
Intel Wins INFORMS Prize
Intel Chairman Craig Barrett says the company’s O.R group has “literally saved Intel billions of dollars.”
While the Edelman Award (see page 32) from the Institute of Operations Research and the Management Sciences (INFORMS) each year honors an outstanding example of analytics and operations research in practice, the INFORMS Prize salutes organizations for “sustained integration of operations research.” The INFORMS Prize Committee looks for a variety of applications of O.R. in a single organization that provides the organization with a competitive advantage through high- impact work. The committee is particularly impressed with organizations that “repeatedly apply O.R. in pioneering, varied, novel and lasting ways.”
Rangananth Nuggehalli of UPS, the INFORMS Prize Committee Chair, presented the 2009 INFORMS Prize to Intel at the INFORMS Practice Conference in Phoenix earlier this year. Nuggehalli recognized Intel’s demonstrated record of using operations research throughout the company’s strategic, tactical and operational levels. “The Prize Committee’s task was challenging, and the quality of all the submissions we considered was high,” said Nuggehalli, adding that Intel showed
how companies could drive significant value and competitive advantage by utilizing O.R. throughout an organization.
For the past two decades, Intel’s decision technology group has worked behind the scenes to provide sound recommendations for designing factories, improving manufacturing, making accurate sales forecasts and prioritizing the features that should be introduced during new product development, he said.
Karl Kempf (left), head of the Intel Decision Technology Group, accepts INFORMS Prize from committee chair Rangananth Nuggehalli.
“They have literally saved Intel billions of dollars,” Intel Chairman Craig Barrett told the gala crowd. Barrett was joined by Karl Kempf, who leads the Intel Decision Technology Group.
The award committee found that Intel had an impressive track record applying operations research methods throughout the many distinctive business areas of the company.
The 2009 INFORMS Prize Committee cited the Intel Decision Technologies Group for putting O.R. inside every facet of Intel’s business. “By employing an extensive array of operation research disciplines and an innovative process to diffuse them, the Decision Technologies Group impacted a vast and diverse set of Intel’s functions such as product design, demand forecasting, factory development, pricing structures, equipment and material acquisition and production/inventory/logistics planning,” the award citation continued. “From tactical manufacturing operations to strategic roadmap development, the myriad of operations research applications contributed more than $2 billion in improved decision-making. Intel demonstrated the effectiveness of O.R. techniques by continuing to produce better products at lower prices year after year.”